Last Updated: July 2026

Welcome to the website of Arsh Super Speciality Hospital.

By accessing, browsing or using this website, submitting an enquiry or appointment request, or using any website-based service provided by Arsh Super Speciality Hospital (“Hospital”, “we”, “us”, or “our”), you agree to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please discontinue use of the website.

1. Website Purpose

This website is intended to provide general information about Arsh Super Speciality Hospital, its doctors, departments, facilities, healthcare services and related information.

Information available on this website is provided for general informational and educational purposes and should not be treated as personalised medical advice, diagnosis or treatment.

2. No Substitute for Medical Consultation

Information contained on this website does not replace consultation with a qualified doctor or healthcare professional.

Medical conditions vary from person to person. Users should not make decisions regarding diagnosis, medication, treatment or medical procedures solely based on information available on this website.

Always consult an appropriately qualified healthcare professional regarding medical concerns.

3. Medical Emergencies

Do not use this website, online appointment forms, email or general enquiry facilities for medical emergencies.

In an emergency, immediately contact the hospital’s emergency services or visit the nearest emergency department.

Delays resulting from reliance on website communications for emergency treatment are outside the intended use of this website.

4. Online Appointments

The website may allow users to request appointments with doctors or departments.

Submitting an appointment request does not guarantee:

  • Confirmation of an appointment
  • Availability of a particular doctor
  • Availability at a requested date or time
  • Admission to the hospital
  • Any particular medical outcome

An appointment should be considered confirmed only after confirmation from the hospital or its authorised representative.

Doctor schedules may change because of emergencies, surgeries, medical duties, leave or other circumstances.

5. Doctor and Service Information

We endeavour to keep information concerning doctors, specialties, departments, facilities and services accurate and updated.

However, availability, schedules, qualifications displayed, services and facilities may change. Users are encouraged to confirm important information directly with the hospital before travelling or making healthcare decisions.

6. Medical Results and Outcomes

Healthcare outcomes depend on numerous factors, including a patient’s condition, medical history, response to treatment and other clinical circumstances.

Nothing on this website constitutes a promise, warranty or guarantee of any particular medical result or treatment outcome.

7. User Responsibilities

When submitting information through our website, you agree to provide information that is accurate and, to the best of your knowledge, complete.

You must not:

  • Submit false or misleading information
  • Impersonate another person
  • Attempt unauthorised access to the website or its systems
  • Introduce viruses, malware or harmful code
  • Interfere with the operation or security of the website
  • Use website content for unlawful purposes
  • Attempt to obtain confidential patient, employee or hospital information without authorisation

8. Payments

If online payments or payment links are made available, payments may be processed through third-party payment service providers.

The hospital may not directly store complete card or banking credentials processed by independent payment gateways.

Fees for consultations, diagnostics, procedures, admission and other healthcare services may vary depending on the services actually provided.

9. Cancellations and Refunds

Cancellation, rescheduling and refund eligibility may depend on the type of appointment, procedure, diagnostic service, package or other service booked.

Where a payment has been made, applicable refunds will be handled according to the hospital’s prevailing cancellation/refund policy and the circumstances of the transaction.

Processing times may also depend on banks, payment gateways or other third-party payment providers.

10. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, designs, photographs, videos, icons and other materials belongs to or is lawfully used by Arsh Super Speciality Hospital.

Content may not be copied, reproduced, republished, commercially exploited, modified or distributed without appropriate permission, except as permitted by applicable law.

11. Third-Party Links

The website may contain links to third-party websites, maps, social media platforms, payment services or other external resources.

Such links are provided for convenience. Arsh Super Speciality Hospital does not necessarily control or endorse independent third-party websites and is not responsible for their content, availability, security or privacy practices.

12. Website Availability

We aim to maintain reliable access to our website but do not guarantee uninterrupted or error-free availability.

Access may be temporarily unavailable because of maintenance, technical problems, network failures, security issues or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Arsh Super Speciality Hospital will not be responsible for losses arising solely from reliance on general informational website content, third-party website failures, unauthorised third-party activity, or interruptions outside the hospital’s reasonable control.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law, including liability arising from healthcare services where applicable legal standards provide otherwise.

14. Privacy

Information submitted through the website will be handled in accordance with our Privacy Policy and applicable legal requirements.

Users should review the Privacy Policy to understand how personal information may be collected and processed.

15. Changes to These Terms

Arsh Super Speciality Hospital may modify these Terms & Conditions periodically.

Updated Terms will become effective when published on the website unless otherwise specified. Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.

16. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Subject to applicable law and any mandatory forum or jurisdiction requirements, disputes concerning use of this website shall be subject to the jurisdiction of the competent courts at Gaya, Bihar, India.

17. Contact Information

For questions regarding these Terms & Conditions, please contact:

Arsh Super Speciality Hospital
West of Judges Colony, A. P. Colony
Gaya – 823001, Bihar, India

Email: info@arshhospitals.com
Phone: 9661913710
Landline: 0631-2950010
Additional Contact: 9262260554